Customer Terms and Conditions – WeguGo.com

Effective Date: [Insert date]

1. Introduction

Welcome to WeguGo.com ("we", "us", "our"). These Terms and Conditions govern your use of our platform and services. By using our website or placing an order, you agree to be bound by these terms.

2. Service Overview

WeguGo.com provides an online platform that enables customers to place orders with participating local restaurants and shops for collection or delivery.

3. Registration and Account

• You must be at least 18 years old to register and place orders.
• You are responsible for maintaining the confidentiality of your account login details.
• You agree to provide accurate and up-to-date information.

4. Placing Orders

• When placing an order, you are entering into a direct contract with the restaurant or shop.
• All orders are subject to acceptance and availability.
• Once confirmed, an order cannot be cancelled or changed unless the restaurant or shop agrees.

5. Prices and Payments

• All prices are displayed in your local currency and include applicable taxes unless stated otherwise.
• Payment must be made at the time of order using one of the supported payment methods.
• We use secure third-party payment providers to process transactions.

6. Delivery and Collection

• Estimated delivery or collection times are provided by the restaurant or shop and may vary.
• It is your responsibility to be available at the delivery address or to collect the order on time.

7. Refunds and Issues

• If there is an issue with your order (e.g. missing items or quality concerns), please contact the restaurant or shop directly.
• Refunds are issued at the discretion of the business you ordered from.

8. Your Use of the Platform

• You agree not to misuse the platform or engage in any activity that may harm its functionality or security.
• You must not use the site for unlawful purposes or to harass others.

9. Intellectual Property

All content on WeguGo.com, including logos, design, and text, is owned or licensed by us. You may not reproduce or distribute any part of the site without our permission.

10. Limitation of Liability

We act as an intermediary between you and the business you order from. We are not liable for the actions, products, or services of those businesses. To the maximum extent permitted by law, we exclude all liability for losses arising from your use of the site or services.

11. Privacy

Your use of WeguGo.com is also governed by our Privacy Policy, which outlines how we collect and use your data.

12. Amendments

We may update these terms from time to time. Continued use of the platform after changes constitutes acceptance of the updated terms.

13. Contact

For questions or support, contact us at: hello@wegugo.com